TERMS OF SERVICE

OVERVIEW

This website is operated by Aveline & Co. Throughout the website, the terms “we,” “us,” and “our” refer to Aveline & Co.

Aveline & Co offers this website, including all information, tools, products, and services available through it, to you, the user, subject to your acceptance of these Terms of Service and all other policies and notices posted on this website.

By visiting our website, creating an account, or purchasing something from us, you use our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use the Service.

Any new features, products, or tools added to the store will also be subject to these Terms.

We may update these Terms by publishing a revised version on this website. Where required by applicable law, we will provide additional notice of material changes. Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of those changes.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your province, territory, state, or country of residence.

If you are the age of majority and permit a minor dependent to use this website, you are responsible for supervising their use of the Service.

You may not use our products or Services for any illegal or unauthorized purpose. You must comply with all applicable laws and regulations when using the Service, including intellectual-property and copyright laws.

You must not transmit viruses, malware, worms, or other harmful or destructive code.

A breach of these Terms may result in the suspension or termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse or cancel service where reasonably necessary, including in cases involving suspected fraud, misuse, unlawful activity, pricing errors, product unavailability, or a violation of these Terms.

Your content, excluding payment-card information, may be transferred over various networks and modified where technically necessary to meet the requirements of connecting networks or devices.

Payment-card information is encrypted during transmission and is processed by Shopify and our authorized payment providers.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our prior written permission.

Headings are included for convenience only and do not affect the interpretation of these Terms.

SECTION 3 – ACCURACY AND TIMELINESS OF INFORMATION

We make reasonable efforts to ensure that information published on our website is accurate, complete, and current.

However, occasional errors, omissions, or outdated information may occur. General information provided through the website should not be treated as professional, legal, financial, medical, or other specialized advice.

Historical information may be provided for reference and may no longer be current.

We may update or modify website content when reasonably necessary. Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.

SECTION 4 – PRODUCTS AND OFFERS

We aim to provide clear and accurate descriptions of the products offered through our website.

Product information may include:

  • The product price

  • Available sizes, colours, and variations

  • Applicable shipping charges

  • Available payment methods

  • Estimated processing and delivery times

  • Return and refund conditions

  • Applicable taxes, duties, or import charges

Product images are intended to represent our products as accurately as possible. However, colours and details may appear differently depending on your screen, device settings, lighting, or product-production variations.

Obvious typographical, technical, or pricing errors do not bind Aveline & Co. If an error affects an order you have placed, we will contact you and provide the option to confirm the corrected order or receive a cancellation and refund.

Offers and promotions may be subject to additional conditions, eligibility requirements, availability, and expiry dates. These conditions will be stated with the applicable offer where possible.

SECTION 5 – PRICES AND CHANGES TO THE SERVICE

Product prices may change without prior notice. A price change will not affect an order that has already been accepted, except in cases of an obvious pricing error.

Prices are displayed in the currency indicated on the website or during checkout.

Applicable taxes, shipping charges, customs duties, or other fees will be displayed or described during checkout where possible.

We may modify, suspend, or discontinue all or part of the Service or a product offering. Where appropriate, we will honour orders accepted before a product or Service is discontinued or provide a refund.

SECTION 6 – PRODUCTS AND AVAILABILITY

Certain products may be available exclusively through our online store and may be offered in limited quantities.

Purchases are subject to product availability and our Refund Policy.

We reserve the right to:

  • Limit the quantity of products purchased per person, household, account, payment method, or order

  • Limit sales in certain regions or jurisdictions

  • Discontinue products

  • Correct product descriptions, prices, promotions, and availability information

  • Refuse or cancel orders where reasonably necessary

We do not guarantee that every product will meet personal preferences or expectations. This does not limit your rights regarding damaged, defective, incorrect, or misrepresented products under applicable consumer-protection laws or our Refund Policy.

SECTION 7 – BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate account, billing, payment, and shipping information.

You are responsible for reviewing your order details before completing checkout.

We may refuse, limit, or cancel an order where reasonably necessary, including when:

  • A product is unavailable

  • The billing or shipping information is incomplete or incorrect

  • We identify a pricing or description error

  • Payment authorization is unsuccessful

  • We reasonably suspect fraud, unauthorized activity, or resale activity

  • The order violates these Terms or applicable law

If we change or cancel an order after payment has been received, we will notify you using the contact information provided and issue an applicable refund.

You agree to promptly update your account information so we can complete transactions and contact you when necessary.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account, except where unauthorized activity occurs through no fault of your own.

SECTION 8 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to tools, features, integrations, or services operated by third parties.

We do not always monitor or control these third-party tools. Your use of them may be governed by additional terms and privacy policies provided by the applicable third party.

To the extent permitted by law, optional third-party tools are made available “as is” and “as available.”

You should review the relevant third-party terms before using an optional tool or integration.

SECTION 9 – THIRD-PARTY LINKS

The Service may include links to websites, products, content, or services operated by third parties.

Aveline & Co does not control and is not responsible for the content, security, privacy practices, availability, or accuracy of third-party websites.

The inclusion of a third-party link does not necessarily mean that we endorse that third party.

Any purchase or interaction with a third-party website is between you and that third party. Please review its terms and policies before completing a transaction.

SECTION 10 – USER COMMENTS, REVIEWS, AND SUBMISSIONS

If you submit a review, comment, suggestion, photograph, idea, proposal, or other material to us, you grant Aveline & Co a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, publish, translate, display, and distribute that content for purposes connected to our business and Services.

This licence does not transfer ownership of your content to Aveline & Co.

You confirm that:

  • You own the content or have permission to submit it

  • Your submission reflects your genuine experience where presented as a review

  • Your content is accurate and not misleading

  • Your content does not infringe another person’s rights

  • Your content does not contain unlawful, abusive, defamatory, obscene, discriminatory, malicious, or harmful material

  • Your content does not contain malware or destructive code

You must clearly disclose any material connection to Aveline & Co, including receiving a free product, discount, payment, commission, or other incentive in connection with a review or endorsement.

We may monitor, reject, edit, or remove user content that violates these Terms or applicable law. We are not required to publish every submission.

SECTION 11 – PERSONAL INFORMATION

Our collection, use, storage, and disclosure of personal information are governed by our Privacy Policy.

By using the Service, you acknowledge that Shopify and other authorized service providers may process personal information as described in our Privacy Policy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Prices

  • Promotions

  • Offers

  • Shipping costs

  • Processing or delivery times

  • Product availability

We may correct errors, update information, or cancel affected orders when reasonably necessary.

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

Nothing in this section limits mandatory consumer rights under applicable law.

SECTION 13 – PROHIBITED USES

You may not use the website, Service, or content:

  • For any unlawful or fraudulent purpose

  • To violate applicable laws or regulations

  • To infringe intellectual-property, privacy, publicity, or other rights

  • To harass, threaten, abuse, defame, discriminate against, or harm another person

  • To submit false, deceptive, or misleading information

  • To upload viruses, malware, or other harmful code

  • To collect or track another person’s personal information without authorization

  • To spam, phish, scrape, crawl, or conduct automated data collection without permission

  • To interfere with the security or operation of the website or Service

  • To impersonate another person or misrepresent your identity

  • To make unauthorized purchases or payment disputes

  • To use the Service for unauthorized commercial resale

We may suspend or terminate access to the Service for violating these prohibited uses.

SECTION 14 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide a reliable and secure Service. However, we do not guarantee that the website will always be uninterrupted, timely, secure, or free from errors.

To the maximum extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis.

Nothing in these Terms excludes or limits any warranty, guarantee, condition, right, or remedy that cannot lawfully be excluded under applicable consumer-protection law.

SECTION 15 – LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Aveline & Co and its employees, affiliates, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, special, punitive, or consequential losses arising from your use of the Service.

This limitation does not apply where liability cannot legally be excluded or limited, including liability resulting from fraud, wilful misconduct, gross negligence, personal injury, or mandatory consumer-protection obligations.

Nothing in these Terms limits your right to receive a refund, replacement, repair, or other remedy where required by applicable law.

SECTION 16 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to compensate and hold harmless Aveline & Co and its affiliates, employees, contractors, suppliers, and service providers from third-party claims arising directly from:

  • Your unlawful use of the Service

  • Your material breach of these Terms

  • Your violation of another person’s rights

  • Content you submit through the Service

This section does not apply to claims caused by Aveline & Co’s own unlawful conduct, negligence, or breach of these Terms.

SECTION 17 – SEVERABILITY

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will be enforced to the maximum extent permitted by law or removed from the Terms where necessary.

The remaining provisions will remain valid and enforceable.

SECTION 18 – TERMINATION

These Terms remain effective until terminated by you or Aveline & Co.

You may stop using the Service at any time.

We may suspend or terminate your access if we reasonably believe you have violated these Terms, engaged in unlawful or fraudulent conduct, or created a security risk.

Any obligations and liabilities incurred before termination will continue after termination where their nature requires it.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies published on the website, form the entire agreement between you and Aveline & Co concerning your use of the Service.

If a provision in another store policy conflicts with these Terms, the provision that provides the consumer with greater protection will apply where required by law.

SECTION 20 – GOVERNING LAW

These Terms and any separate agreements through which we provide the Service are governed by the applicable laws of Canada.

You may also have mandatory rights under the consumer-protection laws of your province or territory. Nothing in these Terms removes or restricts rights that cannot legally be waived.

SECTION 21 – CHANGES TO THESE TERMS

You can review the current version of these Terms at any time on this page.

We may update, change, or replace these Terms by publishing an updated version on our website.

We will update the effective date when changes are made. Where required by law, we will provide additional notice of material changes.

Continued use of the Service after updated Terms take effect constitutes acceptance of those changes, except where applicable law requires another form of consent.

SECTION 22 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

Aveline & Co

Email: support@avelineandco.com

Customer-service hours:

Monday–Friday: 9:00 AM–5:00 PM PT
Saturday–Sunday: 9:00 AM–5:00 PM PT