PRIVACY POLICY

Last updated: July 28, 2026

Aveline&Co operates this online store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will apply regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.

Personal information does not include information collected anonymously or information that has been de-identified so that it can no longer reasonably identify you.

Depending on how you interact with the Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

Contact information, including your name, email address, telephone number, billing address, and shipping address.
Financial and payment information, including your payment method, billing information, payment confirmation, and transaction details. Payment card information is generally processed directly by Shopify and our payment providers.
Account information, including your username, password, preferences, and account settings.
Transaction information, including products you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your previous transactions.
Communications with us, including information you provide when contacting our customer-support team.
Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including information about how and when you interact with or navigate the Services.
Marketing preferences, including whether you wish to receive promotional communications from us.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use the Services, place an order, contact us, submit a review, or otherwise provide us with your personal information.
Automatically through the Services, including from your device and through cookies, pixels, log files, and similar technologies.
From service providers that help us provide and operate the Services, including Shopify, payment processors, shipping providers, analytics providers, and customer-support providers.
From advertising, marketing, business partners, and other third parties, where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may use your personal information for the following purposes:

Providing and Improving the Services

We use your personal information to provide the Services, including to:

Process payments.
Fulfill and deliver orders.
Process purchases, returns, exchanges, cancellations, and refunds.
Create, maintain, and manage customer accounts.
Remember your preferences and products you may be interested in.
Provide order and account notifications.
Arrange shipping and delivery.
Provide customer support.
Enable customers to submit genuine product reviews.
Personalize and improve your shopping experience.
Recommend products that may be relevant to you.

Marketing and Advertising

Where permitted by law, we may use your personal information for marketing and promotional purposes.

This may include sending marketing, advertising, and promotional communications by email, text message, or other channels and displaying advertisements for products or services on our website or other websites.

Advertising may be based on products you previously viewed, purchased, or added to your shopping cart and on other interactions with the Services.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our emails.

Security and Fraud Prevention

We use personal information to:

Authenticate and protect customer accounts.
Provide a secure payment and shopping experience.
Detect, investigate, and prevent possible fraudulent, illegal, unsafe, or malicious activity.
Protect public safety.
Protect and secure the Services.
Investigate possible violations of our terms and policies.

If you create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other account access information with anyone.

Communicating With You

We use personal information to:

Provide customer support.
Respond to questions and requests.
Communicate about orders, payments, deliveries, returns, and refunds.
Send important account or service-related information.
Maintain our business relationship with you.

Legal Purposes

We may use personal information to:

Comply with applicable laws and regulations.
Respond to valid legal processes or lawful requests from government authorities and law-enforcement agencies.
Investigate or participate in potential or actual legal proceedings.
Establish, exercise, or defend legal claims.
Enforce our terms, conditions, and policies.
Protect the rights, property, safety, and security of Aveline&Co, our customers, and others.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes and subject to this Privacy Policy.

This may include disclosure:

To Shopify, vendors, and other service providers that perform services on our behalf, including website hosting, IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, shipping, marketing, and fraud prevention.
To payment processors and financial institutions to process and verify transactions.
To delivery, fulfillment, and logistics providers to deliver your order.
To business and marketing partners that help us provide marketing services and display advertisements, where permitted by law.
When you direct us, request the disclosure, or otherwise consent to the disclosure.
When you use social-media widgets, login integrations, or other third-party features.
To our affiliates or within our corporate group, if applicable.
In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
To comply with applicable legal obligations, subpoenas, search warrants, court orders, or other lawful requests.
To enforce applicable terms and policies.
To protect or defend the Services, our rights, our customers, or others.

Relationship With Shopify

The Services are hosted by Shopify.

Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Shopify platform and related services.

Information you submit through the Services may be transmitted to and shared with Shopify and other third parties. These parties may be located in countries other than the country where you live.

We may also use Shopify features that use information obtained from your interactions with our store, other merchants, and Shopify to help protect, grow, personalize, and improve our business and the Services.

In certain circumstances, Shopify is responsible for processing your personal information, including responding to requests to exercise your rights regarding information processed by Shopify.

To learn more about how Shopify processes personal information, please review the Shopify Consumer Privacy Policy:

https://www.shopify.com/legal/privacy/consumers

You can also access the Shopify Privacy Portal at:

https://privacy.shopify.com/

Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

Operate and secure our website.
Remember your preferences.
Maintain your shopping cart.
Understand how visitors use the Services.
Analyze website traffic and performance.
Prevent fraud.
Support marketing and advertising.

You may be able to manage cookies through your browser settings or through a cookie-preference tool available on our website.

Disabling certain cookies may affect the availability or functionality of parts of the Services.

Third-Party Websites and Links

The Services may contain links to websites, applications, or online platforms operated by third parties.

If you follow a link to a website or platform that is not owned or controlled by us, you should review its privacy and security policies and its terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you provide in public or semi-public areas, including information shared on social-media platforms, may be visible to and used by other people.

The inclusion of a third-party link does not necessarily mean that Aveline&Co endorses that third party, its owner, or its content.

Children’s Data

The Services are not intended for children under the age at which they can legally consent to the processing of their personal information in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided us with personal information, please contact us using the details below. We will review the request and delete the information where required by law.

Security and Retention of Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no security system or method of transmitting information over the internet is completely secure. We therefore cannot guarantee absolute security.

Information you send to us may not be secure while in transit. Please do not use unsecured channels to send sensitive or confidential information.

How long we retain your personal information depends on several factors, including whether we need the information to:

Maintain your account.
Provide the Services.
Complete and document transactions.
Comply with legal, accounting, or tax obligations.
Prevent fraud.
Resolve disputes.
Establish, exercise, or defend legal claims.
Enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights regarding your personal information:

Right to Access or Know

You may have the right to request access to the personal information we hold about you and information about how we use or disclose it.

Right to Delete

You may have the right to request that we delete personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate or incomplete personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format or request its transfer to another party.

Right to Withdraw Consent

Where we rely on your consent to process personal information, you may have the right to withdraw that consent.

Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal. It may also affect our ability to provide certain Services.

Right to Object or Restrict Processing

Depending on where you live, you may have the right to object to or request restriction of certain processing activities.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you live, you may have the right to opt out of the sale or sharing of personal information or the processing of personal information for targeted advertising.

Where applicable, you may exercise this right through the privacy controls available on our website or by contacting us.

If you visit our website with the Global Privacy Control signal enabled, we may treat it as an opt-out request for the browser or device you use, where required by applicable law.

Managing Communication Preferences

We may send promotional emails to you.

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

If you unsubscribe from marketing emails, we may still send non-promotional communications about your account, orders, transactions, security, or our ongoing business relationship.

Exercising Your Rights

You may exercise your rights through the options provided through the Services or by contacting us using the information below.

We may need to verify your identity before processing your request, as permitted or required by law.

Where permitted by law, you may appoint an authorized representative to submit a request on your behalf. We may require proof that you authorized the representative to act for you and may also need to verify your identity directly.

We will not discriminate against you for exercising your privacy rights. We will respond within the time required by applicable law.

Complaints

If you have a question or complaint about how we collect, use, or disclose personal information, please contact us using the details below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to your local privacy or data-protection authority.

International Transfers

We and our service providers may transfer, store, and process personal information outside the country, province, territory, or state where you live.

As a result, your personal information may be subject to the laws of those jurisdictions and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with local law.

Where required by law, we use recognized safeguards for international transfers of personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology, legal obligations, or business operations.

We will publish the revised Privacy Policy on this website and update the “Last updated” date.

Where required by law, we will provide additional notice or request your consent.

If you have questions about this Privacy Policy, wish to exercise a privacy right, or want to submit a complaint, please contact us:

Aveline&Co

Email: support@avelineandco.com